Privacy Policy

Last updated: January 10, 2026

This Privacy Policy describes how HMR PLUMBERS LTD ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website (the "Site") or use our plumbing services.

1. Information We Collect

We collect information that you provide directly to us when you fill out a contact form, give us a call, or request a service. This may include:

  • Name
  • Email address
  • Phone number
  • Postcode and service address
  • Detailed description of your plumbing issue

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our plumbing services
  • Respond to your enquiries and provide quotes
  • Send you administrative messages or appointment reminders
  • Monitor and analyze trends or usage of our Site

3. Sharing of Information

We do not share your personal information with third parties except as necessary to provide our services (e.g., with specific subcontractors if required), to comply with the law, or to protect our rights.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at info@hmrplumbers.co.uk.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HMR PLUMBERS LTD
Roseworth Limited, 662 High Road
London, Greater London, England, N12 0NL
Email: info@hmrplumbers.co.uk